Privacy Policy

This privacy policy sets out how Mitra Asset distribution Pvt. Ltd. uses and protects any information that you share when you use this website. Mitra Asset distribution Pvt. Ltd. is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Mitra Asset distribution Pvt. Ltd. understands that our relationship is strongly built on trust and faith. In course of using information on this website or availing the services, Mitra Asset distribution Pvt. Ltd. may become privy to the personal information of its customer including information that is of confidential nature. Mitra Asset distribution Pvt. Ltd. is strictly committed to protecting the privacy of its Customer and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through World Wide Web. However it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the Customer or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required.

Hyperlink Policy for user: Any hyperlink to other Internet sites is at customer's own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by Mitra Asset distribution Pvt. Ltd., in any way or manner. Mitra Asset distribution Pvt. Ltd. is not responsible for the setup of any hyperlink from a third party website to Mitra Asset distribution Pvt. Ltd..

We may collect the following information:

• Name and contact details
• Personal information directly from you such as name, email address, contact details, or other identifiers when you register, transact, or interact with the application

Your personal information is used to provide access to features, personalize your experience, and communicate with you regarding your account or transactions.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You have the right to control and manage your personal information. You can update details, manage communication preferences, or exercise your rights under applicable data protection laws.

You may also request deletion of your account or personal information through the application or by contacting us.

When you grant permission, our application may access your device's camera or photo gallery to enable features involving capturing or uploading images.

Images may be used for document verification in Video KYC.

We do not share image data with third parties unless required by law or necessary to provide services requested by you.

Location access may be used for identity verification and enabling application functionalities.

We are committed to ensuring that your information is secure. Suitable physical, electronic, and managerial procedures are in place to safeguard the information collected.

Our website may contain links to other websites. Once you leave our site, we do not have control over those websites and are not responsible for the protection and privacy of any information you provide there.

If you believe that any of your information is incorrect or incomplete, please email us at globalinfinity07@gmail.com. We will promptly correct any information found to be incorrect.

We recognize the security implications of handling financial data. Safeguards include:

• Secure storage of data
• One-way encrypted passwords
• Encrypted communication with service providers
• No data sharing without your explicit consent for transactions

All communications are encrypted using industry standards, and data is hosted with secure service providers with regular backups.

Mitra Asset distribution Pvt. Ltd. ARN-82549, AMFI Registered Mutual Fund Distributor, is committed to maintaining the privacy, confidentiality, and security of personal information collected from investors, employees, and website visitors.

This policy is aligned with the Digital Personal Data Protection Act, 2023 (DPDPA), Information Technology Act 2000, SEBI Master Circulars for Mutual Funds, and AMFI guidelines.

This policy applies to all individuals interacting with Mitra Asset distribution Pvt. Ltd. through website, mobile applications, onboarding, KYC, and transaction processes.

• Personal Details: Name, address, DOB, PAN, Aadhaar, contact details, bank details, nomination
• Financial Details: Income, net worth, investments, risk profile, goals
• KYC Documents: PAN, Aadhaar, address proof, bank proof, FATCA/CRS
• Technical Data: IP, device, cookies

We do not collect unnecessary personal data.

Used for:

• Transactions
• KYC & regulatory compliance
• Risk profiling
• Communication
• Complaint handling
• Regulatory reporting
• Website improvement

Data may be shared with:

• AMCs & RTAs
• SEBI / AMFI
• Auditors
• KRAs (CAMS, CVL, NDML, CKYC)
• Transaction platforms
• Backoffice providers
• PMS providers (if applicable)
• Other parties only with consent

We do NOT sell or share data for marketing.

• Encrypted digital storage
• Restricted access
• Secure physical storage
• Security controls and audits

Data is retained as per regulatory requirements and securely destroyed after the retention period.

You may:

• Access data
• Correct data
• Request deletion (subject to law)
• Withdraw consent
• File complaint with Data Protection Board

Used for improving experience and analytics. Can be controlled via browser.

We are not responsible for external website privacy practices.

This policy may be updated from time to time.

Grievance Officer: Sita Mitra
Email: globalinfinity07@gmail.com
Phone: +919314503663
Address: G4, Aastha Square R-18 Yudhishthir Marg C-scheme Jaipur 302001, Jaipur , 302001, India
Business Hours: